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P. C. Repair Services of Virginia, LLC
Copyright © 2008 P. C. Repair Services of Virginia, LLC
Welcome to the PortO’Call™ Remote Support Page
PortO’Call ™ utilizes EchoWare® technology enabling any peer-to-peer or
client-server application to utilize a "packet relay server" approach in order to
achieve end-to-end connectivity without adjusting any intervening firewalls,
proxies or NAT'ing routers. Via PortO’Call ™, all the application's data connections
appear to the network as "outgoing" connections to the same TCP port of the
echoServer.

While other forms of firewall and router "hole punching" methods exist, our
approach insures maximum connection reliability at the cost of minimal additional
latency.
PortO’Call ™ is a simple, easy to use software tool that enables us to connect to
your computer. It allows us to either fix, or help you diagnose a problem with
most software or hardware related issues. End user training is also available.
Security: We utilize OpenSSL's 128-bit AES encryption for the end-to-end data
connections. There's a small tradeoff between "data security" and "performance",
but we've worked to optimize that.
We are team of dedicated computer support professionals, with a combined level
of experience of over thirty years. We thoroughly enjoy working with computers
and technology and we are truly passionate about what we do!
Here's How It Works: First, give us a toll free call at: 1-866-461-6851.
Second, Click Here to download the software. Installation is easy. After clicking on
the link, it will bring up a file, asking if you want to run or save the file. Select
"Run" . Another box appears, select run here also. The default PortO'Call program
box appears. Select "OK" to allow Remote Access Help. Another box appears with
disconnect instructions. Select "OK" here. I will now be able to find you and
connect to you. If at any time you wish to disconnect, Right click the tray icon and
select exit. For the complete set of instructions, Click Here
Your Privacy Is Important To Us:

We will never sell, give or trade any of your personal information to any third
party.

Personal information obtained by us will only be divulged to proper authorities
according to federal, state or local laws.

At the time of ordering our services, you can have the option of joining our
mailing lists. these may contain informational material or sale offers. We will
keep these emails to a minimum.
As Long As Your PC Has an Internet Connection, We Can:

Troubleshoot and secure home or office wireless networks

Remove viruses and spyware from your computer

Install virus and spyware protection software

Show you how to use your digital camera, iPod, or other digital device

Help protect and back up important data

Perform system checkups and maintenance

Bring your computer up to date

Recommend hardware and software

Install software

Have Questions? Contact Us
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